Guest Reviews

Eric D., Fresno, CA ~

I was looking for mattresses for my kids and found a great price at mattress land. Judy Marshall was the sleep advisor that helped me. Talk about great customer service. She was extremely helpful. Even though they didn't have everything I needed in the store, they had it in the warehouse. I was in and out in a timely manner and they had everything ready and waiting when I arrived at the warehouse. I suggest looking here first the next time you need a bed. P.S. ask for Judy, she is such a sweet lady.

Cheryls C., Clovis, CA ~ 

We were treated so well in this store. Donald Whittle was our store advisor, an I couldn't of been happier. He worked with me to give me the best deal, even though I changed my order twice after paying. Made sure we we're completely satisfied. Should we ever need another new bed, I will for sure go back in this store.

Janey C., Coeur d'Alene, ID ~

Awesome experience here, was joking around the whole time and actually had fun while shopping for a mattress! Jessie gave my mom an awesome deal and drew us a picture while we waited to pay. Best customer service I have probably ever had! I highly recommend mattress land.


David T., Fresno, CA ~

My wife and I had a great experience with our salesperson, Donald. He allowed us to try all the mattresses without the pressure of a salesperson standing over us trying to push the most expensive models (we got this at other stores). When we had questions he immediately came to us and answered them. This is an outlet store so he was able to give us a price that we were very satisfied with. I would recommend this store to my friends and family.

 

Jack H., Carson City, NV ~

Went in last week looking for a new bed and after a couple hours of "test driving" and a myriad of questions I had, I found the perfect set. Karina was very informative and patient answering questions I had and was a grade A representative of the products they sold. Tom also took the time to assist me which shows the teamwork and commitment that exists in the Carson Store. Kudos to Mattressland and they're extremely qualified staff.
Received new bed today and Brandon and Zach were very courteous, professional and had it set up in no time. Thank you for the exemplary service and can't wait to fall asleep in my new bed...Zzzz zzzz

 

Matthew S., Fresno, CA ~

Went in and got an awesome bed, a big relief after getting stressed out looking all around for something I loved and could afford. This was my last stop of the day and Donald took great care of me, really happy I came upon the store by chance. Big, big recommendation for here!

 

Gayle T., Atascadero, CA -

We went into Mattress Land to replace a very saggy mattress. We did the "sleepFit" testing and that was very helpful to get us started. We decided on a mattress plus the REVE 6S adjustable base. Lonnie was very helpful in the selection and getting us the best price.  The delivery people were great too.  

After 30 days we found that the mattress was too firm for us. Once again, Lonnie was knowledgeable directing us to a better fit mattress for our needs.  It was such an easy process to make the change. There was no pressure to keep the original mattress and the whole process was quick and easy. 
 
This whole experience was the best we have had buying a mattress. There was no pressure to buy a particular mattress and the exchange was super easy.  The only extra charge  ($145) was for delivery of the new mattress and of course the difference in price of the exchange mattress. Thank you, Lonnie!

 

Leticia N., Fresno, CA -

Went in this weekend. Found the perfect mattress at a really good price thanks to Donald. He was very helpful and answered all my questions about different mattresses and price ranges.

 

D B., Tulare, CA -

I went in on 2/5/17 and was immediately greeted. The salesman asked me all the right questions and was patient with me as I tested all the mattresses I thought might be to my liking. I don't buy new mattresses often, so it's kind of a process for me finding the right one. Both the salesperson and the manager were attentive to my needs and helped me find the right setup. I was previously at a competitors mattress store, and did not receive the same service at all. I would buy here again and highly recommend you go if you are in the market for a new bed. (I also highly recommend the tempurpedic breeze mattresses, they are great)

 

Jeffery E., Visalia CA -

Received a great deal from this store. No pressure. I told them what I was looking for and how much I wanted to spend and they delivered!  I got a great mattress with adjustable frame at a great price. I am very happy and would highly recommend Mattress Land over other retail stores. I had shopped other stores like Mor and Sleep Train to name a few. Mattress Land by far was the better choice.

 

Megan S., Merced CA -

Terri at Mattress Land is fantastic! She provides amazing customer service and is respectful of your budget. I was able to find the perfect mattress for me within my budget including delivery! The other stores in town were more expensive and wanted to charge for delivery! They even offer 0% financing! This is a much better option than paying the interest on my credit card! I highly recommend mattress land! Go see Terri!

 

Shelly L., Sparks NV -

Such a great experience!! Went in close to closing time and Chris was very welcoming, not rude or annoyed with the fact that we came in so late. The bf and I did the sleep fit test and asked a million questions. Chris was very knowledgeable and patient with us and we wound up picking an amazing bed. The sleep fit test is quite remarkable and I feel it was instrumental in helping us pick the right bed.  It would have taken hours without it!! Thank you Mattress Land for the great night's sleep!

Also, they do mention when you purchase the bed that all stains will void the warranty and suggest you purchase a protective cover to help you stay within warranty, a step most places would skip.

 

Kayla T., Merced CA -

My husband and I visited Mattress Land on our search for a new mattress after a good friend ranted and raved to us about his buying experience there. We really didn't know what we were looking for other than a bed that was comfortable and not too expensive and our friend swore this was the place. As the rather cheap lady that I am I thought for sure I wasn't going find anything in our price range and we were going to buy a mattress some place cheaper. But my husband decided we needed to check it out.

We were greeted with a smile by the super friendly manager, Terri. She talked to us a bit and encouraged us to try the machine that reads what kind of bed works best for you. It only took a couple minutes and it was easy. My husband & I just had to lay on this bed and it evaluated our bodies and what we would be most comfortable sleeping on. 

We told Terri our budget and she showed us beds in our price range that would work best for our needs. She is really knowledgeable about the products and answered all our questions and I never felt pressure to buy anything. It was a fun process to try everything out and not feel like we were going to leave with something expensive we didn't want. We've been in another local mattress place and it was a really snobby uncomfortable experience. Here I felt at home and like I could try it all out! Terri is such a hospitable woman! I'm so glad we met her!  

We ultimately ended up buying a bed that afternoon. I am so glad we went with Mattress Land!! I feel like we got the best price and the best service possible! If I could, I'd give them 10 stars!

 

Tasha M., Madera CA -

We are so happy to have finallly purchased a new mattress! We waited way too long. Debbie helped us get our sleep number and find the perfect fit for my husband and I. I hightly recommend coming here! Debbie is the best!

 

Nancy K., New Washoe City, NV -

My husband and I went to Mattress Land in Reno, near Lumber Liquidators to look for new mattresses. The salesman "David" used a computer that was hooked up to a special bed that measured where we needed more support and the areas that would get sore during the night, like the shoulder, hip, etc., causing us to wake up and turn over. The computer recommended a number that corresponded to the firmness or softness of each bed so that we knew where to start. We found a bed that we liked and we picked out a couple of sets of sheets and a new pillow.

We left feeling like we had a pleasant Customer Service experience with a person who was an expert in mattresses. After we had left, we had a lot oquestions that we did not think to ask while we were there. So we called Mattress Land several times and spoke to Rusty, and he gladly answered all of our questions. He was avery pleasant over the phone and there wans't a question that he could not answer. Approximately two weeks later we got a call saying that our mattress is in and we sheduled delivery for a Sunday morning. The delivery crew arrived right on time and they all were very nice. They brought in the new mattesses and set them up and took the old mattresses and hauled them away for us.

Awesome Customer Service is a thing of the past. People just do not seem to care like they use to. It was nice to get back to that good old fashioned Customer Service where they would go to the ends of the earth and back to have us as their customer. Thank you for the pleasurable friendly service, it was a delight working with you and your team of Representatives.

 

Marmie M., Boise ID -

Having done online research and planned out this major purchase for months. I stopped by Mattress Land in Meridian after work to continue the in person decision making process. The staff, specifically Dave, was extremely helpful and guided me through the sleep fit process and showed me a few mattresses that met my requirements. When it came down to putting together the final package he was very patient and responsive to my questions. My mattress had to be shipped from the warehouse and was delivered and set up very professionally. Almost white glove service as far as I am concerned. I love my new adjustable bed and super comfortable mattress and am so glad I went to Marress Land/Sleep Fit!
 

John S., Merced CA -

Terri at Mattress Land is fantastic! She provides amazing customer service and is respectful of your budget. I was able to find the perfect mattress for me within my budget including delivery! The other stores in town were more expensive and wanted to charge for delivery! They even offer 0% financing! This is a much better option than paying the interest on my credit card! I highly recommend mattress land! Go see Terri!